Shelter Behavior Roundtable: Post-Adoption Behavioral Support
About this Webinar
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What You'll Learn
Are you finding that some behavioral issues persist (or new ones arise) after an adopted animal joins their new family? Learn from our panel of experts as they explore the ins and outs of effective and efficient post-adoption behavioral support during this 60 minute Shelter Behavior Roundtable.
We'll discuss who should be involved in post-adoption behavioral support, why adopter compliance is challenging, what types of support earn the best return on investment, and how an integrated care model can affect success.
Takeaways
- Suggestions for focusing your post-adoption behavioral support services
- Perspective on adopters’ hurdles to enacting training recommendations
- Ideas to meet adopters’ needs without over-taxing staff and volunteers
Suited For
Animal behavior and shelter professionals and volunteers
Credits
This webinar is eligible for CCPDT credit. 0 CEUs for trainers and 1 CEUs for behavior consultants. Use this form to submit CEU request.
Bonus
Additional Resources
- Animal Behavior for Shelter Veterinarians and Staff textbook
- Adoption Support Program Management
- ASPCA Sample SOP for Post-Adoption Behavioral Support
- Post-Adoption Follow Up with Scripts and Email Templates
- ASPCA Adoption Center Resource Hub
- 6 Tips for Following Up with Adopters
- Rescue Trainers connects shelter and rescue organizations with credentialed, professional trainers for behavior consulting and support
- Resources for Adopters
- GoodPup
- San Diego Humane Society YouTube channel, online resources, behavior request form, and virtual classes
- Maddie’s Fund Pet Assistant
- California State University resources on increasing accessibility in digital materials and documents
Dr. Miranda K. Workman
Ph.D., Shelter Behavior Training Liaison, ASPCA
Dr. Miranda K. Workman is the Behavioral Sciences Team Shelter Behavior Apprenticeship Liaison for the ASPCA. For over two decades, she has served animals and their humans as a certified animal behavior professional, shelter behavior professional, professor of animal behavior and anthrozoology, and a researcher. She shares her home with her husband, three dogs, three cats, a gecko, and a domestic mouse, all of whom contributed in their own way to her PhD research focused on multi-species families.
Kate McCarthy
Behavior and Enrichment Manager, Heart of the Valley Animal Shelter
Kate has been working in sheltering for 4 years now. Starting as an Animal Care Tech she worked her way up to being in the behavior department, which became a fast and strong passion of hers. Kate loves working with the shy/fearful animals and has a huge soft spot for the shut-downs, (Her own dog, Daffodil having been one of them)! Kate loves her career as it has shaped her as a human being in and outside of work. Everyone deserves the opportunity to experience the joy of having a pet, and Kate loves being a conduit for just that in her community and beyond!
Deirdre S. Franklin
MSPP, Senior Manager of Placement, Volunteers & Foster, Behavioral Rehabilitation Center
Deirdre Franklin has been with the ASPCA Behavioral Rehabilitation Center for 3+ years working with fearful, undersocialized dogs. She began as a volunteer and later became the foster and volunteer manager, and is currently the Senior Manager or Placement, Volunteers, and Foster. Deirdre Franklin is also the founder and president of Pinups for Pitbulls, Inc. (PFPB). Having founded PFPB in 2005, Deirdre tirelessly and unselfishly works to remain educated, current, and ready to combat Breed-specific and discriminatory laws. Deirdre has graduated from Drexel University and has obtained a master’s degree in Public Policy to add to her arsenal of discrimination-fighting knowledge. She has extensive experience with animal rescue, having been on the front-lines post-Hurricane Katrina in New Orleans, during Hurricane Sandy in NJ, and through her years of volunteer work with animal shelters and rescue organizations.
Adi Hovav
CPDT-KA, Senior Manager, Behavior - Adoption Center, ASPCA
Adi Hovav is senior manager of behavior at the ASPCA Adoption Center in New York City. Adi has been with the ASPCA for ten years, where she has gained a wide range of experience and knowledge in animal behavior and sheltering. She currently leads behavioral operations at the Adoption Center. In her role, Adi and her team use a holistic approach to improve the welfare of cats and dogs whose behavioral needs make them difficult to place. Adi is best known for launching Lion Tamers, a foster program for undersocialized kittens, which has been featured on ASPCAPro. Adi is a Certified Professional Dog Trainer, Knowledge Assessed
Juliette Nash
M.S., CPAT-KA Community Animal Training Manager, Behavior & Training, San Diego Humane Society
From cats to whales and back again, a behaviorists journey. By age two, Juliette's life goals already included "working with animals". She observed, studied, and worked with domestics, wildlife, and marine mammals through various roles through college and began dog training professionally while in graduate school. Shortly after completing her M.S. studying vocal learning and it's relationships with social behavior in killer whales, Juliette decided to bring her passion for pets and education back to the forefront and joined the Behavior & Training department at San Diego Humane Society in 2018. Since that time, Juliette’s focus has been on supporting existing programs while creatively expanding the range of B&T/Community Animal Training services offered to support our adopters and larger community. These programs include free Post Adoption Consults, presence at or hosting community events, article and video content creation, and a robust Behavior Helpline- which saw over 1700 inquiries last year. Since 2020 our pet training program expanded to 35+ classes which were offered in person, online, and on-demand and were attended by folks around the world. These classes included 2 cat inclusive and 5 cat specific courses, all taught live, including the first live online Shy Cat class, for cats experiencing significant to situational fear. She also created the first-of-its-kind Pet Training Assistance Fund to increase access to classes for in-need families to mitigate rehoming and increase success. She works with a team of local contract trainers and over the past year and a half has hired three additional Community Animal Trainers to support these programs and allow for additional growth. She is immensely grateful to San Diego Humane Society for their support and encouragement of her many "I have an idea" moments. Recent successes include her father saying he was, "impressed she managed to make a career out of working with animals" and taking her CPAT-KA certifying exam. She currently lives with 3 indoor cats, 2 community cats, and her partner (who is also indoors). Her hobbies include cooking, costuming, and talking about behavior until begged to stop.
