Past Webinars

Volunteer Management 101

Learn the basic of creating or expanding a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

Multi-Dog Households

Discover the best ways to prepare and provide support for adopters bringing a new dog into a home with one or more resident dogs.

Proactive Community Animal Control

Learn about a successful, community-focused, non-law enforcement program conducted by plain clothes animal control officers.

Closing After-Hours Drop Boxes

Does your organization have after-hours “drop boxes” that you’d like to see closed?  Hear from your colleagues who’ve already taken the leap.

How Are Lost Pets Found?

We reveal the results of a national survey that examined how people find their lost pets, and provides tools to support your reunification efforts.

Stress Reduction & Enrichment for Shelter Cats

Discover how to reduce feline stress and implement a behavioral wellness program for the cats in your care.

Creating Adoption Processes that Truly Support Saving Lives

Learn specific strategies for engaging staff, volunteers, and the community to increase the volume and success of your adoptions.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.