Adopter Support: Helping Adopters Succeed
About this Webinar
Post-adoption support programs help decrease relinquishment by proactively reaching out to adopters periodically to offer professional assistance with common problems experienced by new pet owners. Such follow-up programs help ensure adoption success and provide critical feedback from adopters’ perspectives.
You can listen to this webinar at your convenience, any time 24/7.
Takeaways
Learn about a successful post-adopter support program. By the end of this webinar, you can develop an understanding about:
- The components of an email/phone/web-based program that is primarily volunteer-run
- The role of online surveys in getting feedback
- How information gained can fine-tune future adoption procedures and experiences
Downloads
Recording
Linda Reider
Executive Director, Bucks County SPCA
Linda Reider has worked in the animal welfare field for the past 30 years. She is currently leading Bucks County SPCA, a Pennsylvania agency that operates two open admission animal care centers, investigates animal cruelty, provides 24-hour emergency rescue and reaches into the diverse communities of the county to improve the lives of animals and their people. Reider holds a bachelor’s degree and a master’s degree, as well as a certificate in nonprofit business and management.
